rensuPrivacy statement
Version 1.0 · 17 October 2026
This statement explains which personal data Rensulab processes, why, and what your rights are. We designed Rensulab to work with as little personal data as possible: your training data stays on your own device unless you choose to share it.
Who is responsible
The controller for the processing described here is VierTwee (G.W.J. Bruinsma), Loseweg 46, 7315 BG Apeldoorn, the Netherlands (Chamber of Commerce / KvK 50474081). Contact: privacy@rensulab.com.
What we process
| Situation | Data | Purpose & legal basis | Kept |
|---|---|---|---|
| Using the app (all versions) | Your training data (inputs, scores, sessions, settings) – stored only in your browser on your device. | Providing the training. We do not receive this data. | Until you delete it in your browser. |
| Activating a licence | Licence key, a random device ID, a device label (e.g. “Edge on Windows”), activation and last-check dates. | Checking that the licence is valid and enforcing the number of seats (performance of contract). | Duration of the licence + 12 months. |
| Joining a team | Display name you choose, optional position, and summaries: mastery per move, session dates/length/scores, challenge best. No raw controller input. | Letting your coach follow your progress (performance of the team’s contract; you choose to join). | Until you leave the team or the team licence ends + 3 months. |
| Citizen science (opt-in) | A random pseudonym, optional age band / experience / platform, and attempts at the study’s moves (success, error type, timings). No name, e-mail or account. | Scientific research, based on your explicit consent. You can withdraw at any time in the app; your donated data is then deleted. | As stated in the study information (max. 10 years after the study ends, in line with scientific archiving standards). |
| Contact by e-mail | Your e-mail address and message. | Answering your question / handling your licence (legitimate interest, contract). | Up to 2 years. |
What we don’t do
- No advertising, no tracking cookies, no analytics that follow you. The app only stores functional settings in your browser.
- We never sell or share your data for marketing.
- Rensulab does not connect to EA SPORTS FC or your game accounts.
Where the data is stored
Our servers run at TransIP B.V. in the Netherlands (EU), which processes data on our behalf under a data processing agreement. Connections are encrypted (HTTPS).
Your rights
You can ask for access to, correction or deletion of your data, restriction of or objection to processing, and data portability. Training data on your device can be exported and deleted in the app. For licence, team or citizen-science data, mail privacy@rensulab.com. You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Children
Citizen-science participation is for people aged 16 and over. Players under 16 can use the app; the data then stays on their own device unless a team licence is used with the consent of a parent or guardian.
Changes
We will publish changes to this statement on this page and mention the date of the latest version at the top.